| "I've had the pleasure of working with our PayTech consultant at Great-West and just wanted you to know how impressed I've been with her. It was clear from the beginning she knew what was needed in order to achieve the "go live" date and I especially appreciated her calmness. Not once did I see her get un-ruffled. She had a clear sense of who needed to do what, who needed some extra support and how all the different pieces of the project would come together to meet the goal. I have no doubt that if she was not running the project it would have turned out differently. She's clearly a master at project planning and knows her craft well. I wish both you and her all the best wishes for on-going success and hope that I have the privilege of working with her again".
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